Frequently Asked Questions
Everything you need to know about our premium apparel and accessories.
What is the standard shipping timeframe?
We offer expedited worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipments may take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on all unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to receive a full refund.
How do I determine the right size for me?
Each product page features a detailed size guide. Our apparel generally follows a tailored, modern fit. If you are between sizes, we recommend sizing up for a more relaxed feel.
What materials are used in your garments?
We prioritize premium quality, utilizing sustainable organic cotton, high-grade wool blends, and recycled fibers to ensure both comfort and durability in every piece.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery in real-time.
Do you offer international customs and duties coverage?
For most international destinations, duties and taxes are calculated at checkout so there are no hidden fees upon delivery. Please check the shipping section at checkout for specific country details.