Returns & Exchanges

At theory11, we strive for perfection in every stitch and silhouette. If your purchase doesn't meet your expectations, you may return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.